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Resume

Skills

  • Fantastic Interpersonal and Customer Service Skills
  • Full-Time Ubuntu Linux user on server and desktop with occasional Debian, CentOS, RHEL, and Alpine
  • Linux Systems Adminstrator
  • Proficient in BASH scripting
  • Lover of systemd
  • Knows when to use containers, and when not to
  • Management of Public Cloud infrastructure on DigitalOcean, AWS, and Google Cloud Platform
  • Extensive experience in Virtualization technology and management with KVM/QEMU, libvirtd, bhyve(BSD)
  • Passionate about data storage and integrity: ZFS, FreeNAS, rsync and rclone
  • Experience in Containerization in development, testing, and production such as Docker and Snapcraft; able to write own Dockerfiles
  • Proficient in administrating Nginx and experience with Apache
  • Able to maintain Linux configurations with Ansible
  • Knowledge of and experience in networking standards: TCP/IP, DNS, DHCP, VLAN, and VPNs like L2TP/IPSEC, OpenVPN, Wireguard
  • GSuite Domain Administration: user, group, service, resource access control and domain management.
  • Precision Craftsmanship in Fine Musical Instrument Repair
  • Electronic repair and soldering
  • Designer and Installer of Custom High-End Home and Professional Audio Systems
  • Experience in Web technologies such as HTML, CSS, and Javascript frameworks such as React and Meteor
  • Able to troubleshoot and support all Major modern Operating Systems: Windows, macOS, chromeOS, iOS, Android and even desktop Linux
  • Excellent Problem Solving, Troubleshooting and Repair Skills
  • Patience and empathy and understanding of other's technology and business problems

Experience

Systems Administrator at Kerflummox Capital LLC/Bema Technologies November 2018 - Present

  • Designed and maintains the company's Infrastructure-as-Code system in Terraform and Ansible, currently in use by development team
  • Increased fleet resiliency and security and simplified deployments with Docker Swarm
  • Implemented CI/CD pipeline and trained the development team in its use
  • Wrote custom Terraform modules for unique customer use-cases
  • Responsible for maintaining all company's technology services on premises and in the cloud
  • Maintained and supported company's Ubuntu Linux workstations and laptops
  • Provided direct IT support for Developer Team running Ubuntu Linux
  • Architected the transition from expensive hosting services to self-hosting infrastructure on the public cloud
  • Retooled the development process to use proper git-flow and modern deployment practices
  • Instrumented the use of Docker and Dokku for development process
  • Developed new monitoring paradigm for company products using Prometheus, AlertMan, and Grafana
  • Constructed centralized log management solution using Red Hat's Cockpit and Graylog
  • Maintained Linux Server fleet with Ansible configuration management
  • Created training materials and lead training for new hires in company technology services
  • Envisioned and formed company IT department structure including writing department policies and adminstrating the ticket system
  • Provided Level 3 IT support for entire staff in a mixed BYOD environment.

Owner/Operator of Uproot Technology LLC; Windsor, VT - January 2017 - Present

  • Provided IT services on a contract basis
  • Designed, installed, and maintained wired and wireless networks for small businesses
  • Deployed open source solutions for clients' business problems trained them in their use
  • Developed custom websites for clients
  • Provided ongoing hosting services for web technologies

General Manager, Hanover Stringed Instruments; Hanover, NH — 2012-July 2017

  • Provided excellent customer sales and service of quality musical instruments and professional audio equipment.
  • Interviewed, hired, trained, managed, and scheduled sales and technical staff.
  • Maintained company finances and was responsible for purchasing budget.
  • Designed and installed custom audio systems for corporate clients including 70 Volt and conventional systems.
  • Created and lead public learning events that taught people how to record and produce music using their Windows, Mac, or Linux PC.
  • Responsible for obtaining and executing Live Sound contracts with touring acts and their representation.
  • Diagnosed and repaired fine musical instruments, vintage electronics, pro and home audio equipment and customer’s personal computers and gadgets.
  • Deployed and operated arena and enterprise-grade live sound systems.
  • Administration of company IT: GSuite, LAN, LastPass, Nextcloud, Macbook fleet, social media and web site, and services.